COVID-19 PREVENTION POLICY
We understand that this is an incredibly disturbing and uncertain time for all of us, so we wanted to contact you, our community and assure you that we are taking all the necessary measures to take care of our employees and customers.
Our distribution centers are still open, and we have taken enhanced measures to help people stay safe during the shift. From ensuring the work of personnel at a distance of two meters from each other during work and reducing the number of personnel in each shift, to providing the possibility of cleaning for an hour between shifts and providing additional soap and disinfectant for hands. Our couriers also did not carry out contact delivery for all our customers.
Please join us on our social networks for easy daily inspiration and a positive conversation, where we will continue to share your stories in the hope that we can help you get up in this difficult time.
We really thank you for your continued support, as we are guided in the coming weeks; We think about you all and hope that your families and friends are all right and safe.
Please contact us if you have any questions or you just need to talk to email@example.com
Is your customer service team still open?
Yes, they are, and they are here to help with any questions you may have. However, they are currently experiencing a large number of requests, and we thank you for your patience when we return to each of you. Our current email response time is 5-7 business days.
Our current opening hours
Delivery and delivery
In these difficult times, please bear with us if inquiries or deliveries take a little longer than usual!
But we do our best and deliver from the centers closest to you. We have warehouses in the USA, UK, China.
Please let us know if you have not received the tracking number or the parcel. We will consider each request.
Please be safe! We pray for all of you and wish all the best to your children and families!